General Questions

How do I add a nic shot?

Please view our How To Mix page, for full information.

Do I need to steep my e-liquid once the nicotine shot has been added?

All our e-liquid is pre steeped and ready to vape straight away however the juice will benefit from further steeping once the nic shot has been added.

Why can I not buy only 1 bottle?

The deals that we have are the most cost effective and best for keeping the prices down for our customers.

Can I add more nic shots to my 0 mg e-liquid?

You can add more although not recommended as the 0mg juice that is sent out with your order is pre measured and premixed to the exact ratio for the order that you have placed. By adding further nic shots you will reduce and dilute the flavour of the juice.

 Are your liquids TPD compliant?

Our zero nicotine liquids do not require being TPD regulated therefore we are able to sell 0 mg nicotine liquid in larger bottles.  However, the 10 ml nicotine shots have to be and are TPD compliant.  These are made and tested by our suppliers here in the UK. You can read more about the TPD rules here.

Why are your liquids so cheap?

We are not a greedy company, we have researched and found the best most cost efficient ways to provide quality juice to our customers.  By buying in bulk from our UK suppliers we are able to pass these saving on to you directly.

Are your liquids made in the UK?

Yes, all our liquids are 100 % manufactured in the UK.

What ingredients are in your products?

We only use food grade ingredients those being VG vegetable glycerin, PG Propylene glycol, and flavourings, that's it! We do not add colouring or water to our juices. However, some of the concentrates that we use already contain colourings.

Why has my e-liquid changes colour?

If you add the nicotine shot to your liquid the colour may darken over time due to a reaction between the nicotine and the liquid, this is common during the further steeping process.

What is the ratio of PG and VG in your liquid - and can I change it?

We only offer 70%VG and 30%PG the best ratio we have found, and due to the fact that all our liquids are made in bulk batches, therefore, we are unable to change the PGVG ratio.

How old do I have to be to order your juices?

All customers ordering juice MUST be 18 years old.  No orders will be accepted by those under that age.

Why are some liquids coloured and some clear?

The majority of our juices are clear and we don't add colourings ourselves to juices and we don't see the point in adding extra nasties if they are not needed.  However, some of the concentrates used to make the liquids already contain colouring at the point of manufacture. 

Why does my label not indicate what nicotine strength I have ordered?

The label is left blank to enable you to record what strength nicotine that you have in each individual bottle.

Delivery

How long does it take for my order to arrive?

We send out all orders first class same day if ordered before 1pm (GMT UK time). Please see Royal Mail delivery times here.

What delivery service do you use?

We use Royal Mail first class and first class signed for.

 How much is postage?

All UK orders are FREE first class postage. Charges do apply for international delivery.

Are 120ml package deals sent 1st class?

All UK orders are FREE first class postage. However, if multiple 120ml orders are purchased at one time they may be dispatched in two separate parcels. (Postage charges are applied if ordered outside of the UK).

I live outside the UK can I order?

We offer international shipping to these countries click here to see the list.

What packaging do you use?

All orders are sent in a plain well sealed padded packaging with no mention of the contents.

 

Payments

How can I make my payment?

Payment made directly through Paypal - same day dispatch if ordered by 1pm (mon - fri).
Echeque - payments made by echeque through paypal will take up to 7 working days to clear before dispatch.

Bank Deposit - this is a manual transaction which the customer will need to complete, bank details for payment are on the checkout page. Orders will not be dispatched until payment is received. Payments received by 1pm will be dispatched same day (mon-fri).

Where has Paypal gone?

As you are probably aware Paypal have over recent months been removing their gateway from all vape related retailers and this has now affected us as well.  We already have an alternative payment gateway in place so you can still place your order  - please use VIVA wallet for payment or you can pay by bank deposit.  Please accept our apologies for any inconvenience.  Thank you for your much valued continued custom.

 

Special Offers

Can I have more than 1 add-on per package purchased?

Any special add-on offer is limited to one bottle per package purchased. Add-ons cannot be purchased on their own.

My discount code is not working?

Please note that discount codes are not valid during seasonal promotional offers.

Limited edition flavour T&Cs

Offer limited to 1 bottle per pack. Any special add-on offer is limited to one bottle per package purchased. Add-ons cannot be purchased on their own.

Limited Edition flavours only available with the following packs:

• SAVER PACK
• BIG PACK
• INSANE PACK
• CRAZY EIGHT PACK
• 321 PACK
• MEGA 9 PACK
• DOUBLE BUBBLE PACK
• SUPERSIZE PACK
• CANDY DROPS COMPLETE RANGE

 

Flavour Name Changes

Have some of the flavour names changed?

Some flavours have new names, although the flavour recipe remains the same. Please see below which names have changed.

001. Fruit Looper - NOW: Serial Milk

002. Vanilla Cupcake - NOW: Vanilla Sponge Cake

003. Hawiian Limeade - NOW: Limeade

010. Loaded Doughnut - NOW: Deep Fried Donut

011. Cloud Batter - NOW: Vanilla Cake Mix

022. Hubba Bubba Bubblegum - NOW: Bubblegum Blow

023. Bomb Pop - NOW: Rocket Pop

028. Cloud 9 - NOW: Cloud Nine

030. Drumstick - NOW: Drumstick Chew

047. Pancake Boy - NOW: Pancake Stack

053. Gooey Treat - NOW: Crispy Treat

057. Tropical Paradise - NOW: Tropical Burst

058. Monkey Custard - NOW: Banana Custard

063. Cola Bottles - NOW: Cola Chew

067. Juicy Fruit - NOW: Juicy Froot Gum

068. S'Lemonade - NOW: Strawberry Lemonade

069. Custard Blue - NOW: Blueberry Custard

073. Cereal Assassin - NOW: Cereal Bowl

080. Pinkchap - NOW: Pinkman

082. Rocket Boy - NOW: Rocketman

085. Bluenuts - NOW: Blueberry Glazed Donuts

086. Salad Man - NOW: Fruit Salad Chew

089. Green Slush - NOW: Neon Slush

096. Mr Ripple - NOW: Raspberry Ripple Ice-Cream

101. Fantastic Orange Ice - NOW: Orange Soda Ice

103. Fantastic Apple Ice - NOW: Apple Soda Ice

105. Fantastic Grape Ice - NOW: Grape Soda Ice

110. Twinkii - NOW: Fried Cream Cakes

111. Asteroid Pie - NOW: Banana Moon Pie

112. Very Berry Slush - NOW: Berry Bliss

117. Prink Frost - NOW: Strawberry Cupcake

119. Raspberry Shlurpee - NOW: Raspberry Sour Syrup

120. Fried Doh - NOW: Churro Dunked

127. Cherry Pie - NOW: Mr Bakewell

130. Caramacco - NOW: Caramel Tobacco

139. Drizzle Dream - NOW: Lemon Drizzle

145. Jam Jar - NOW: Blueberry Jam

142. Gubble - NOW: Bubblegum Grape

149. Summer Breeze - NOW: Exotic Punch

159. Lemon Slice - NOW: Lemon Cheesecake

161. Merry Splash - NOW: Cherry Melonade

163. Fantastic Lemon Ice - NOW: Lemon Soda Ice

164. Summer Syrup - NOW: Frozen Fruits

 

Contact Us

Email

Didn't find what you were looking for? You can email us at: vapegoomail@gmail.com